The principle function is to take full duty of Configuration Administration / Troubleshooting & Drawback Evaluation / Technical Discussions / Self Initiator to Mentor friends for Competence Improvement / Course of understanding and consciousness / Audits consciousness and observe ups / dealing with emergencies and hassle tickets actions associated to Transmission Community!
- We consider in belief – we belief one another to do the suitable issues!
- We consider in taking choices as near the product and technical experience as attainable.
- We consider in creativity – making an attempt new issues and studying from our errors. We consider in sharing our insights and serving to each other to construct an excellent higher consumer aircraft.
- We actually consider in happiness; we take pleasure in and really feel enthusiastic about what we do and worth one another’s technical competence deeply.
- Acts as the primary level for actions demanding a stage of technical experience as a 24/7 functionality hosted in Automated Operations.
- Operation and troubleshooting of multivendor telecommunication gear’s like NEC, SIAE, Tellabs, ATN, CX600, SOEM
- Working shift operations as per outlined shift roster and to actively monitor ticket queues to make sure well timed response to tickets
- Centered on enchancment of automated restoration.
- Escalation help for Service surveillance and Subject service.
- Make sure that the companies offered to clients are repeatedly out there and performing to Service Stage Settlement (SLA) efficiency ranges.
To achieve success within the function you need to have
- Diploma/Diploma in Engineering ideally in Electronics, Pc science, Telecommunication or equal
- Understanding of Community Structure in applied sciences of 2G, 3G, 4G & 5G
Cell Telecommunications information with telephony switching rules, transport networks, entry networks, visitors idea, telecommunication networks & signaling, voice and knowledge flows, worth Added companies
- KPI Evaluation
- Analytical and synthesis capabilities
- Stable information of operation and troubleshooting of Transmission (MW) with multivendor telecommunication gear’s like NEC, SIAE, Tellabs, ATN, CX600, SOEM
- Fundamental Understanding of Machine Studying, Synthetic Intelligence & Cloud applied sciences
- Fundamental understanding and dealing information of Scripting
- Core and entry community efficiency / configuration parameters and their interpretation and utilization.
Expertise: 1-2 years